
Frequently Asked Questions
Everything You Need to Know
Find answers to the most common questions about our Jeep rentals and services.
The Jeep Rubicon is designed specifically for off-road adventures with its robust 4x4 capabilities, higher ground clearance, and specialized off-road features. It's the perfect vehicle for exploring Moab's challenging trails, allowing you to access breathtaking views and locations that standard vehicles simply can't reach. Our Rubicons are professionally maintained and equipped with everything you need for a safe, enjoyable off-road experience.
Phone Reservations – We require a $100 deposit upon reservation. When you arrive, your credit card is run for the price of the rental (depending on the amount of days). Online Reservations – Using our online booking service, you will pay for the entire rental up front. Cancellation Policy – We have a seven day cancellation policy. Any reservations canceled prior to the 7 day cancellation period will receive a full refund minus a $20 processing charge.
You will need a current driver's license, your insurance card, a major credit card, and the driver's license number of any other additional driver that will be driving the jeep. The credit card and insurance card must have the same name as the person renting the jeep.
While the Jeep is rented to you, it is basically your vehicle. You will be responsible to pay for any damage that is done to the vehicle while in your possession. We do offer a tire and glass coverage for $25.00 per day that will cover the repair/replacement of 1 tire, and any glass damage. If you take it slow and are careful there shouldn't be any problems.
25 years of age is the minimum requirement, and due to insurance reasons there are no exceptions.
The main thing to remember and pay attention to is your speed, not the guy on the rocks yelling "More gas less brake!" Take it slow. Make sure to watch where you are going, and pay attention to obstacle approach angles. Following these basic suggestions will insure you with a fun safe trip.
You should have no problem if you stay on the trail. The trails are easy to find, and are marked well throughout the entire trail. We stress the fact that you must stay on the trail, not only for your safety, but it is also against the law, and you can be fined.
There are trails for everyone, from the beginner to the professional. Trails range from gravel/dirt roads to semi difficult runs, to terrain that is virtually impassible in a 4-wheel drive vehicle.
Moab offers trails of varying lengths. Some shorter trails like Shafer Trail or Long Canyon can be completed in 2-3 hours, making them perfect for a half-day adventure. Others like Hell's Revenge or Fins & Things can be done in 3-4 hours.
Longer trails such as Poison Spider, Golden Spike, or the full Elephant Hill typically require a full day (6-8 hours). We recommend planning conservatively, especially for your first time on Moab trails. It's always better to have extra time for stops, photos, and unexpected delays. Our staff can help you plan an itinerary based on your available time and interests.
Yes, we do prohibit some trails, and we do this to protect both you as our customer, and our Jeeps. We ask that you not take our Jeeps on these trails due to the likely nature that damage will occur. Some of the trails that are prohibited are: Behind the Rocks, Golden Spike, Pritchett Canyon, Moab Rim, Area BFE, and Rusty Nail. This is not a complete list. Please call us at 435-259-0889 if you do not see a trail either here or on our recommended trails page.
Moab's Jeep season begins around the middle of March and runs through October. Advanced reservations are necessary to make sure we can get you a Jeep the day you need it
Moab Easter Jeep Safari is the highlight of the year for Jeep lovers all over the world. It is an organized event, where the local 4-wheel club guides trails, and organize meetings for all Jeepers alike. There are thousands of people in town, and it is a very congested, fun filled week.
Yes, the jeeps are for sale at the end of the season, if you are interested in buying a jeep, contact us.
Must be 25+ y/o to rent Must have proof of personal insurance at the time of rental Collision Damage Waivers (CDW) available for foreign drivers Tire and glass insurance available at checkout
